WaveSales
By WaveSales Inc.
What it is
WaveSales makes AI voice and text agents for solar, roofing, HVAC, plumbing, electrical and other trades businesses. Its agents answer inbound calls and texts around the clock, call and text new leads within seconds, re-engage aged leads and past customers, ask for reviews, and book appointments or live-transfer hot leads to a person, with bookings and notes written back to the company's CRM. All agents share one memory across voice and SMS. For solar it adds a knowledge base on net metering, incentives and panel specs, per-state calling-window rules, automatic Spanish detection, and a choice of thousands of voices or a cloned voice from your team with consent.
Description based on wavesales.com (also wavesales.com/solar, wavesales.com/roofing, wavesales.com/pricing, wavesales.com/installers), checked Nov 2, 2026. Features and pricing change, so check the vendor's site for current details.
WaveSales sells a team of AI agents rather than a single bot: an AI Receptionist that answers every call and text and books onto the schedule, a Lead Booking agent that calls and texts new leads within seconds and books or live-transfers them to a rep, an Upsell agent that re-engages past customers for memberships, service plans and add-ons, and a Reputation agent that asks for reviews and referrals after each job. All of them share one memory and one CRM connection, so a lead booked by the receptionist is recognized later by the upsell agent.
Setup is done for you: the company says you tell it your services, pricing and call-handling preferences and connect your CRM, and it trains and manages the agents. Bookings, notes and follow-ups are written back to your CRM, and a person can take over for emergencies, complex jobs or hot leads. Its listed CRM integrations include Salesforce, HubSpot, Zoho, Pipedrive, GoHighLevel, Zendesk and Housecall Pro, plus a REST API, with Google, Outlook and Calendly calendars.
Trade-offs to weigh, based on what WaveSales publishes: its strength is outbound speed-to-lead and lead reactivation as well as inbound answering, and it lists TCPA calling windows, AI disclosure and A2P 10DLC registration as built in. On the other hand, dollar prices aren't published (plans are sized in credits and priced on a call), and it's a standalone tool, so you'll want to confirm it integrates with the CRM or field service software you already run. We haven't tested it.
WaveSales AI features
- AI Receptionist and Lead Booking agents. Answers inbound calls and texts 24/7, qualifies callers and books onto the schedule; calls and texts new web or aggregator leads within seconds, handles objections, and books or live-transfers to a rep. Source
- Roofing storm-surge handling. For roofing, WaveSales describes answering hundreds of simultaneous calls during storm surges, after-hours capture, sub-minute outbound on aggregator leads, and inspection booking with address and damage type captured for the right rep. Source
- Solar knowledge base and compliance. For solar, the agent is loaded with net-metering rules, state and utility incentives and your panel and battery offerings, and enforces per-state TCPA calling windows, contact-rate caps, AI disclosure and holiday rules with attempt logs. Source
- Voices and Spanish. Pick from thousands of voices, clone a team member's voice with consent, or get a custom brand voice. If a caller speaks Spanish, the agent switches and finishes the call in Spanish. Source
- Calling-number trust. Branded caller ID, verified numbers to avoid spam labels, local-presence dialing, and batch calling with no concurrent call limits. Source
Who WaveSales is for
Solar and battery installers, roofing companies, and home-service and home-improvement contractors (its pricing calculator also lists HVAC and remodeling) that buy or generate a lot of leads and want them called back in seconds, plus 24/7 inbound answering. Customers it names include Fastrac Energy Services, a Texas solar company, and Independent Energy Hawaii. Source
WaveSales pricing
WaveSales bills on an all-inclusive credit covering calls and telephony, the AI, CRM integration, compliance registrations, onboarding and managed agent builds. Plans are sized by monthly credits: Starter 2,000, Essentials 5,000, Professional 7,500, Scale 11,000 and Enterprise 30,000+. Dollar prices aren't published; the company says they're shared on a quick call, sized to your volume, with no per-seat, telephony or setup charges. Checked Nov 2, 2026. Source
Listed because contractors in our entries used it. Not an endorsement. Commissions and sponsorships never change which tools or entries are listed or their order. Read our disclosure.
Use cases with WaveSales (1)
AI voice agent for solar leads: answer and book consults in a voice that sounds local
Independent Energy Hawaii
Independent Energy, a residential and commercial solar installer in Hawaii, had tried an AI phone agent before, and CEO Desta Rudolph says callers hung up as soon as they heard its voice. The company switched to WaveSales, an AI voice and text agent built for solar and home-service companies, which lets a business pick from thousands of voices or use a custom voice print. "There's a way that people speak in Hawaii," Rudolph told Wave Sales in a video interview quoted by pv magazine: having an agent that says local street and city names correctly is what sold him. WaveSales says its agent answers calls, qualifies leads, works with the installer's CRM and books the jobs worth sending a truck to. No results figures were published for Independent Energy.
WaveSales alternatives
- Hatch: AI CSRs for calls, texts and emails plus speed-to-lead and re-engagement campaigns, aimed at roofing, HVAC, plumbing and remodeling.
- Avoca: AI front office for home service businesses that answers calls, texts and web chats and books jobs; describes itself as a ServiceTitan certified app.
- Pipereply (Solar AI-Q): done-for-you AI lead-to-sale system for Australian solar and battery companies.
- Jobber: field service software with a built-in AI Receptionist add-on that answers calls and texts and can book jobs in Jobber.
- Roofr: roofing software with an AI Receptionist add-on and published prices.